Customer Service / Sales Support (Freight Forwarding | 3PL)

  •   Pasir Ris - EW1
  •   Full Time
  •   5.5 Day Week

FROM  $ 2800

Job Responsibilities:
- Provide support to assigned customers in handling sales quotations, RFI, RFQs and enquiries for air / ocean / warehousing / contract logistics
- Follow up on clients' outstanding payment, invoice verification and handle rate disputes
- Coordinate with customers, sales personnel, overseas offices and operations teams for shipment arrangement
- Support sales activities and supporting works to operate the sales department activities well.
- Perform other job duties as per requested
The ideal candidate must meet the following requirements:
Strong operational background in air/ocean freight/3PL warehousing/Contract Logistics
MIN 2 years working experience in sales support functions
Good command of English and Mandarin (to liaise with Mandarin speaking associates)
Warm, sincere and professional disposition
5.5 working days (alternate SAT Off upon confirmation)
A highly organized and meticulous person with a passion for customer service excellence
Able to work in teams as well as independently
Must be able to work in fast-paced environment, self-motivator that promotes team work among co-workers and willing to learn attitude
Good in MS Office – word, excel, PowerPoint
You are a patient listener with stellar interpersonal skills
You always surpass standards with a giant heap of initiative
You can build immediate rapport with customers and team members
You are a positive communicator with excellent personal accountability
You are always willing to help out in other areas if the demand is there

About the Employer

BRN/UEN: 198703865Z

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